We seek an experienced applications engineer who will be able to assist sales engineers and customers with adhesive and equipment selection, testing, evaluation, and troubleshooting.
About the job:
Provide conference or on-site application recommendations. Provide troubleshooting assistance to customers, sales engineers, and sales partners to reach optimized application recommendations or root cause conclusions
Complete technical projects as assigned within established timeframes; clearly understand and validate project objectives; develop testing plans (inclusive of test matrices, data collection, analysis techniques, and reporting format) that ensure project objectives are efficiently achieved. Assesses project requests for viability, cost, resource demand, and (if applicable) propose alternative approaches that will more efficiently meet the objectives
Manage reports according to Dymax’s and/or the customer’s required format which includes a collection of data, analysis, recommendations, and conclusions with appropriate charts and tables for each project completion
Able to prepare and deliver convincing presentations (using PowerPoint and EXCEL) to customers and co-workers
Coordinate key prospect and key account activity with field sales and marketing
Provide technical service training for sales channel partners and customers
Enter information into the Customer Relationship Management database in a timely manner
Develop and maintain expertise in Application Engineering laboratory equipment operation and test methods. Develop new test methods as required
Maintain expertise in assigned technical and market fields, inclusive of competitive technologies and products
Work safely and wear personal protective equipment in required areas
Regional travel to support the sales team on key projects or key seminars, roadshows & exhibitions
Other Duties as assigned
The ideal candidate:
Minimum of 3 to 5 years of technical experience supporting the electronics / semi-conductor / automotive-electronics market segment
Diploma or Bachelor’s degree in engineering or science (preferably in chemistry or materials)
Experience in specialty materials or specialty chemicals preferred
Knowledge of Microsoft WORD, EXCEL, PowerPoint, and customer relationship management (CRM) software
Knowledge of UV Adhesives, UV Curing systems & Adhesives dispensing systems is a plus
Capability of doing lab testing, technical seminars & conducting training for customers & distributors
Interested? Apply now!
Please click here to submit your application and resume.